z7zzz Privacy Policy

Introduction & Scope

z7zzz ("we", "our", "platform") operates a trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") sets out how we handle your personal information when you use the z7zzz website or related services.

By accessing z7zzz's services, you are considered to have fully accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

This Policy may be updated from time to time. For any changes, we will publish the new version on this page and note the date of the change. Registered users will be notified by email for significant changes.

What Information We Collect

z7zzz may collect your information in various ways. Below is a detailed description of what types of information we collect and in what circumstances.

2.1 Information You Provide

Information you directly provide includes:

• Name, email address, and mobile number provided at the time of account registration
• National ID card or passport details submitted for identity verification
• Date of birth (required to confirm you are 21 years of age)
• Financial transaction details — bKash, Nagad, Rocket, or Upay account numbers
• Messages and attached files provided when contacting the support team

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device type
• Page visit times, session duration, and click data
• Information collected through cookies and similar tracking technologies
• Gaming activity — betting history, win/loss records, and preferred games

2.3 Information Received from Third Parties

In some cases we may receive information from third parties, such as identity verification agencies or fraud prevention services. In these cases, the information is used solely to ensure the security of your account.

Use of Information & Purpose

z7zzz uses your information only for specific and legitimate purposes. Below is a summary of the purposes and basis for using your information:

If we need to use your information beyond the purposes described above, we will notify you separately and, where required, obtain fresh consent.

Cookies & Tracking Technologies

z7zzz uses various types of cookies and tracking technologies to improve service quality and make your browsing experience easier.

4.1 Types of Cookies

• Essential cookies: Strictly necessary for the operation of the service. Used to maintain login sessions, ensure security, and manage core functions.
• Functional cookies: Remember your preferences, language settings, and customisations, providing a convenient experience on your next visit.
• Analytical cookies: Help improve the service by analysing website traffic and usage patterns. This data is fully anonymous.

4.2 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may affect some core functions of the platform. For any questions about cookie controls, contact us at [email protected].

Data Sharing & Disclosure

z7zzz does not sell or rent your personal information to third parties. However, in certain circumstances we may share information with the following parties:

5.1 Service Provider Partners

We work with trusted partners for payment processing, technical infrastructure, and game delivery. These partners operate under strict confidentiality agreements and are granted access only to the information needed to carry out specific functions.

5.2 Legal Obligations

We may be required to disclose information in order to comply with court orders, requests from government regulatory bodies, or applicable law. In such circumstances we will always disclose only the minimum information necessary.

5.3 Fraud & Security

Where necessary to prevent financial crime, combat money laundering, or detect fraud, certain information may be shared with security agencies.

Data Retention & Security

6.1 Retention Period

z7zzz retains your information only for as long as necessary. Specifically:

• Active account data — for the entire duration the account remains open
• Financial transaction data after account closure — for the period required by legal obligations
• Support communication records — for a reasonable period after resolution
• Marketing consent and preference records — for a set period even after consent is withdrawn

Once the retention period ends, we securely delete or anonymise the data so that you can no longer be identified.

6.2 Security Measures

z7zzz applies multiple industry-standard security layers to keep your information protected:

Your Rights & Choices

As a z7zzz user, you have the following rights over your own information. To exercise these rights, contact us at [email protected].

7.1 Right to Access

You may request a copy of the personal information we hold about you at any time. We will provide this information within a reasonable time of your request.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information that we need to fulfil our legal obligations does not fall under this right.

7.4 Right to Object to Processing

You may object to marketing communications at any time. In such cases we will respect your preference immediately. It is also possible to object to activities carried out on the basis of legitimate interest.

7.5 Right to Data Portability

You have the right to receive data processed on the basis of consent or for the performance of a contract in a structured, machine-readable format.

Protection of Minors

z7zzz provides services only to those aged 21 and above. We do not knowingly collect or process any information from minors.

Through the age verification process at account registration, we ensure that no minor can access our platform. If it comes to our attention that a minor's information has been collected by mistake, we will immediately delete that information and close the relevant account.

If you believe that a minor is using our platform, please notify us at [email protected].

International Data Transfers

To operate z7zzz's services, your information may be stored on servers located outside Bangladesh. In such cases we ensure that:

• Data transferred to third countries is processed under appropriate safeguards
• All international data transfers are conducted in compliance with applicable legal frameworks
• The same standard of security and encryption is maintained on overseas servers
• We are ready to answer any questions regarding data transfers

For more details about international data transfers, contact us at [email protected].

Policy Changes & Contact

10.1 Policy Updates

z7zzz may amend this Privacy Policy as needed. For any significant change, we will:

• Publish the updated version on this page
• Clearly note the date of the change
• Send a notification email to registered users
• Obtain fresh consent for significant changes

If you continue using the service after any changes, you will be considered to have accepted the updated policy.

10.2 Contact Us

If you have any questions, concerns, or complaints about this privacy policy or how your information is handled, please contact us through the following: